Refund policy
Refund Policy
At Bebita, we hope you love your purchase. If for any reason you are not completely satisfied, we’re here to help.
Returns
Under the UK Consumer Contracts Regulations, you have the right to return your order within 14 days of receiving your item.
To be eligible for a return:
• Items must be unused and in their original condition
• Items must be unwashed and free from stains or marks
• Items must be returned in their original packaging (where possible)
Due to hygiene reasons, we cannot accept returns on items that have been worn or used.
To request a return, please contact us at:
Bebitabibs@gmail.com
within 14 days of receiving your order. Please include your order number in your message.
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Refunds
Once we receive and inspect your returned item, we will notify you of the outcome.
If approved, your refund will be processed to your original payment method within 5–10 working days.
Original shipping costs are non-refundable unless the item is faulty or incorrect.
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Faulty or Incorrect Items
If you receive a faulty or incorrect item, please contact us within 48 hours of delivery with:
• Your order number
• A clear photo of the issue
We will arrange a replacement or full refund, including postage costs.
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Return Shipping
Customers are responsible for return shipping costs unless the item is faulty.
We recommend using a tracked service, as we cannot be responsible for items lost in transit.
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Important Safety Note
Our bibs are designed for supervised wear only.
For safety, please remove bibs before sleep.